پروفایل اساتید - indeng- دانشکده مهندسی صنایع
مقالات علمی چاپ شده در مجلات
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"Fuzzy DEMATEL-ANP-Based Approach for Determining the CRM Readiness Factors"
Dorna Jazebi moghaddam,
Zeinab Sazvar,
Abbas Keramat
INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY & DECISION MAKING,
Vol. 1,
No 1,
pp.1-59,
2023
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"A resilient drop-in biofuel supply chain integrated with existing petroleum infrastructure: Toward more sustainable transport fuel solutions"
Reza Yazdanparast,
Fariborz Jolai,
Mir saman Pishvaee,
Abbas Keramat
RENEWABLE ENERGY,
Vol. 184,
No 1,
pp.799-819,
2022
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"Second-generation biofuel development in iran: current state and future directions"
Reza Yazdanparast,
Fariborz Jolai,
Mirsaman Pishvaee,
Abbas Keramat
Energy Sources Part B-Economics Planning and Policy,
Vol. 16,
No 3,
pp.258-278,
2021
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"A Mixed System of Network Data Envelopment Analysis to Evaluate the Performance of Bank Branches: An illustration with Iranian Banks"
Sajad Akbari,
Jafar Heydari,
Mohammadali Keramati,
Abbas Keramat
International Journal of Business Excellence,
Vol. 1,
No 1,
2020
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"Optimizing a Reverse Logistics System by Considering Quality of Returned Products"
Fariborz Jolai,
Parisa Hashemi,
Jafar Heydari,
Alireza Bakhshi,
Abbas Keramat
Advances in Industrial Engineering,
Vol. 54,
No 2,
pp.165-184,
2020
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"A resource allocation model to choose the best portfolio of economic resilience plans: a possibilistic stochastic programming model"
Sima Pashpour,
Mohammadali Azadeh,
Ali Bozorgi-Amiri,
Abbas Keramat,
Seyed Farid Ghaderi
European Journal of Industrial Engineering,
Vol. 14,
No 3,
2020
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"Performance optimization of organizations considering economic resilience factors under uncertainty: A case study of a petrochemical plant"
Shima Pashapour,
Ali Bozorgi-Amiri,
Mohammadali Azadeh,
Seyed Farid Ghaderi,
Abbas Keramat
JOURNAL OF CLEANER PRODUCTION,
Vol. 231,
pp.1526-1541,
2019
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"Designing A Mixed System of Network DEA for Evaluating the Efficiency of Branches of Commercial Banks in Iran"
Sajad Akbari,
Jafar Heydari,
Mohammadali Keramati,
Abbas Keramat
Advances in Mathematical Finance and Applications,
Vol. 4,
No 1,
pp.1-13,
2019
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"An integrated approach for aircraft turbofan engine fault detection based on data mining techniques"
Hassan Gharoun,
Abbas Keramat,
Mohamadmahdi Nasirikhonsari,
Mohammadali Azadeh
EXPERT SYSTEMS,
Vol. 36,
No 1,
pp.1-18,
2019
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"Quantifying the Resilience of Cloud-Based Manufacturing Composite Service"
MOHAMMADREZA NAMJOO,
Abbas Keramat,
Seyed Ali Torabi,
Fariborz Jolai
International Journal of Cloud Applications and Computing (IJCAC),
Vol. 8,
No 4,
2018
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"An intelligent algorithm for optimizing emergency department job and patient satisfaction"
Mohammadali Azadeh,
Reza Yazdanparast,
Saeed Abdolhossein Zadeh,
Abbas Keramat
INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE,
Vol. 31,
No 5,
pp.374-390,
2018
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"An integrative framework for customer switching behavior"
Seyed Mohammad Mosavi,
Mohamad Sadegh Sangari,
Abbas Keramat
SERVICE INDUSTRIES JOURNAL,
Vol. 38,
pp.1-28,
2018
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"An Intelligent Algorithm for Optimization of Resource Allocation Problem by Considering Human Error in an Emergency Department"
Reza Yazdanparast,
Mahdi Hamid,
Mohammadali Azadeh,
Abbas Keramat
JOURNAL OF INDUSTRIAL AND SYSTEMS ENGINEERING,
Vol. 11,
No 1,
2018
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"Modeling customer satisfaction with new product design using a flexible fuzzy regression-DEA algorithm"
Salman Nazari Shirkoohi,
Abbas Keramat
APPLIED MATHEMATICAL MODELLING,
Vol. 47,
No 1,
pp.1-43,
2017
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"Assessing the impact of readiness factors on e-government outcomes: An empirical investigation"
Abbas Keramat,
Iman Behmanesh,
Hamid Noori
Information Development,
Vol. 34,
No 1,
2016
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"An integrated fuzzy simulation-mathematical programming approach for layout optimization by considering resilience engineering factors: a gas transmission unit"
Mohammadali Azadeh,
Razieh Heidari,
Reza Yazdanparast,
Abbas Keramat
World Journal of Engineering,
Vol. 13,
No 6,
pp.547-559,
2016
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"Knowledge Management Factors Affecting the Level of Commitment"
Abbas Keramat,
Abtin Boostani,
Mohammad jamal Sadeghi
World Academy of Science, Engineering and Technology,
Vol. 9,
No 8,
2016
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"Developing a prediction model for customer churn from electronic banking services using data mining"
Abbas Keramat,
Hajr Ghanei,
Seyed Mohammad Mir Mohammadi
Investment Management and Financial Innovations,
Vol. 2,
No 10,
pp.2-10,
2016
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"CLUSTERING OF DAIRY PRODUCTS CONSUMERS BASED ON BRAND CONSIDERATION: A CASE STUDY OF IRAN"
Abbas Keramat,
Mehdi Keshavarz,
Abolghasem Yousefi-babadi
International Journal of Modern Management and Foresight,
Vol. 3,
No 1,
pp.1-9,
2016
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"The impact of information technology maturity on firm performance considering the moderating role of relational maturity: an empirical research"
Abbas Keramat,
مسعود افشاری مفرد ,
ایمان بهمنش ,
Reihaneh Gholami
International Journal of Business Information Systems,
Vol. 23,
No 1,
pp.23-43,
2016
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"A unique fuzzy multivariate modeling approach for performance optimization of maintenance workshops with cognitive factors"
Mohammadali Azadeh,
Seyed Farid Ghaderi,
Sima Pashpour,
Abbas Keramat,
Mohammad Rezaei-malek
INTERNATIONAL JOURNAL OF ADVANCED MANUFACTURING TECHNOLOGY,
Vol. 1,
No 1,
pp.1-27,
2016
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"Simulation optimization of an emergency department by modeling human errors"
Mohammadali Azadeh,
Marzieh Pourebrahim Ahvazi,
Sara Motevali Haghighi,
Abbas Keramat
SIMULATION MODELLING PRACTICE AND THEORY,
Vol. 67,
No 1,
pp.117-136,
2016
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"An integrated fuzzy simulation-mathematical programming approach for layout optimization by considering resilience engineering factors: A gas transmission unit"
Mohammadali Azadeh,
Razieh Mohammad Shirazi,
Reza Yazdanparast,
Abbas Keramat
World Journal of Engineering,
Vol. 22,
No 4,
pp.1-14,
2016
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"Factors affecting incentive dependency of residents to participate in e-waste recycling: a case study on adoption of e-waste reverse supply chain in Iran"
Amin Jafari,
Jafar Heydari,
Abbas Keramat
ENVIRONMENT DEVELOPMENT AND SUSTAINABILITY,
Vol. -,
2015
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"A framework for constructing customer relationship management strategy map based on multiple criteria decision-making approach"
Fatemeh Shapouri,
Abbas Keramat
International Journal of Electronic Customer Relationship Management,
Vol. 9,
2015
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"A mathematical programming model for cellular manufacturing system controlled by kanban with rework consideration"
Mojtaba Aghajani,
Abbas Keramat,
Reza Tavakkoli-moghaddam,
Seyed Sajad Mirjavadi
INTERNATIONAL JOURNAL OF ADVANCED MANUFACTURING TECHNOLOGY,
Vol. -,
2015
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"Investigating the effects of customer relationship management and supplier relationship management on new products development"
Salman Nazari Shirkoohi,
Abbas Keramat,
Kamran Rezaei
Tehnicki Vjesnik-Technical Gazette,
Vol. 22,
No 1,
pp.191-200,
2015
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"Multidimensional appraisal of customer relationship management: integrating balanced scorecard and multi criteria decision making approaches"
Abbas Keramat,
Fatemeh Shapouri
Information Systems and E-Business Management,
Vol. 10.1007/s10257-015-0281-8,
2015
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"Investigating the effects of customer relationship management and supplier relationship management on new product development"
Salman Naszari Shir-kouhi,
Abbas Keramat,
Kamran Rezaei
Tehnicki Vjesnik-Technical Gazette,
Vol. 22,
No 1,
pp.191-200,
2015
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"Addressing Churn Prediction Problem with Meta-Heuristic, Machine Learning, Neural Network and Data Mining Techniques: A Case Study of a Telecommunication Company"
Abbas Keramat,
Rouhollah Jafari-marandi
international journal of future computer and communication,
Vol. 4,
No 5,
pp.350-357,
2015
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"Improved churn prediction in telecommunication industry using data mining techniques"
Abbas Keramat,
Rouhollah Jafari-marandi,
M.. Aliannejadi,
Iman Ahmadian,
Mahdieh Mozaffari,
Uldoz Abbasi
APPLIED SOFT COMPUTING,
Vol. 24,
No 4,
pp.994-1012,
2014
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"Identifying and Analyzing Risks and Responses for Risk Management in Information Technology Outsourcing Projects Under Fuzzy Environment"
هما صمدی,
Abbas Keramat,
Salman Naszari Shir-kouhi
INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY & DECISION MAKING,
Vol. 13,
No 6,
pp.1283-1323,
2014
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"WEBPAGE CLUSTERING – TAKING THE ZERO STEP: A CASE STUDY OF AN IRANIAN WEBSITE"
Abbas Keramat,
Ruhollah Jafari
Journal of Web Engineering,
Vol. 13,
pp.333-360,
2014
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"A QFD-ANP methodology for supplier selection under perspective of requirements in automotive industry"
Abbas Keramat,
Neda Ahmadizadeh,
Salman Naszari Shir-kouhi,
Ebrahim Sharifi Teshnizi,
بهزاد اشجری
International Journal of Productivity and Quality Management,
Vol. 14,
No 4,
2014
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"Energy consumption in the residential sector: a study on critical factors"
Ali Najmi,
Hamed Shakouri Ganjavi,
Abbas Keramat
International Journal of Sustainable Energy,
Vol. -,
pp.1-19,
2014
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"Design of integrated information system and supply chain for selection of new facility and suppliers by a unique hybrid meta-heuristic computer simulation algorithm"
Mohammadali Azadeh,
Abbas Keramat,
Sajjad Karimi,
م جیریایی,
احمد پورحاجی کاظم
INTERNATIONAL JOURNAL OF ADVANCED MANUFACTURING TECHNOLOGY,
Vol. 71,
pp.775-793,
2014
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"COMPARISON OF USER SATISFACTION OF ECOMMERCE WEBSITES BY THE ANALYTIC NETWORK PROCESS"
Yasaman Bijan,
Abbas Keramat,
مونا صالحی
International Journal of the Analytic Hierarchy Process,
Vol. 5,
No 2,
2013
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"Estimation and optimisation of right-censored data in survival analysis by neural network"
Mohammadali Azadeh,
Abbas Keramat,
Mohammad Tooloei,
حسن ملکی پروری,
بهزاد پاشاپور
International Journal of Business Information Systems,
Vol. 14,
No 3,
pp.322-334,
2013
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"Supplier selection and order allocation problem using a two-phase fuzzy multi-objective linear programming"
Salman Naszari Shir-kouhi,
Hamed Shakouri Ganjavi,
Babak Javadi,
Abbas Keramat
APPLIED MATHEMATICAL MODELLING,
Vol. 37,
No 22,
2013
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"How to Make Iranian Banks Customer Oriented with Use of Customer Relationship Management Concepts? Methodology and Comprehensive"
Fatemeh Shakh Salim,
Abbas Keramat
SYSTEMIC PRACTICE AND ACTION RESEARCH,
Vol. 27,
No 4,
2013
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"Improvement of customers’ satisfaction with new product design using an adaptive neuro-fuzzy inference systems approach"
Salman Nazari Shirkoohi,
Abbas Keramat,
Kamran Rezaei
NEURAL COMPUTING & APPLICATIONS,
Vol. 23,
pp.333-343,
2013
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"Website success comparison in the context of e - recruitment : an analytic network process ( ANP ) approach"
Abbas Keramat,
Mona Salehi
APPLIED SOFT COMPUTING,
Vol. 13,
No 20,
pp.173-180,
2013
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"Improved prediction of mental workload versus HSE and ergonomics factors by an adaptive intelligent algorithm"
Mohammadali Azadeh,
Abbas Roozbahani,
Manouchehr Saber,
Vali Pato,
Abbas Keramat
SAFETY SCIENCE,
Vol. 58,
No 58,
pp.59-75,
2012
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"A novel methodology for evaluating the risk of CRM projects in fuzzy environment"
Abbas Keramat,
Saman Nazari Shirkuhi ,
Haniye Meshki ,
Alireza Maleki ,
Masoud Afshari Mofrad
NEURAL COMPUTING & APPLICATIONS,
Vol. 21,
No 8,
2012
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"Relationship between marketing mix and sales performance In the context of the Iranian Steel private firms"
Abbas Keramat,
Amin Ardalan ,
Peyman Ghafari Ashtiani
International Journal of Arts and Commerce ,
Vol. 1,
No 6,
pp.195-199,
2012
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"Role of Subjective Norms and Perceived Behavioral Control of Tax Payers in Acceptance of E - Tax Payment System of E - Tax Payment System"
Abbas Keramat,
Hadi Javadi Sharif ,
Naser Azad ,
Rahman Soofifard
International Journal of E-Adoption (IJEA),
Vol. 4,
No 3,
pp.1-14,
2012
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"A Household Internet Adoption Model Based on Integration of Technology Acceptance Model, Theory of Planned Behavior, and Uses and Gratifications Theory: An Empirical Study on Iranian Households"
Shima Mohebbi ,
Vahid Khatibi ,
Abbas Keramat
International Journal of E-Adoption (IJEA),
Vol. 4,
No 1,
pp.51-69,
2012
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"An artificial neural network - based DSS to prioritise information technology and its complementary investments in industrial firms"
Abbas Keramat,
Navid Mojir ,
Masoud Afshari Mofrad ,
Iman Jahanandish ,
Ali Derakhshani
International Journal of Business Information Systems,
Vol. 9,
No 2,
pp.149-168,
2012
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"Investigating the effects of information technology investment on bank performance : considering the role of environmental dynamism and strategy"
Abbas Keramat,
Mohammadali Azadeh,
Marzie Mehran Gahr ,
Masoud Afshari Mofrad
International Journal of Applied Decision Sciences,
Vol. 5,
No 1,
pp.32-46,
2012
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"An innovative model of business management in knowledge - based organisations: the case of the business incubators"
Ehsan Soltanifar ,
Abbas Keramat,
Raheleh Moshki
International Journal of Business Innovation and Research,
Vol. 6,
No 5,
pp.573-596,
2012
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"Customer Retention Programs of CRM and Customer Retention in E-Banking"
Alireza Nili ,
Abbas Keramat
International journal of e-entreprenuership and innovation,
Vol. 3,
No 1,
pp.18-32,
2012
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"A combinative model of behavioural and technical factors affecting ‘Mobile’ - payment services adoption: an empirical study"
Abbas Keramat,
Rose Taeb ,
Arad Mousavi Larijani ,
Navid Mojir
SERVICE INDUSTRIES JOURNAL,
Vol. 32,
No 9,
pp.1489-1504,
2012
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"Customer Churn Prediction Using Local Linear Model Tree for Iranian Telecommunication Companies"
Mehdi Fasanghari Fasanghari ,
Abbas Keramat
Civil Engineering Infrastructures Journal-CEIJ,
Vol. 45,
No 1,
pp.25-37,
2011
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"The role of readiness factors in E - learning outcomes : An empirical study"
Abbas Keramat,
Masoud Afshari Mofrad ,
Ali Kamrani
Computers and Education,
Vol. 57,
No 3,
pp.1919-1929,
2011
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"Minimizing the supplying cost of leverage items : a mathematical approach"
Jafar Razmi,
Abbas Keramat
International Journal of Engineering,
Vol. 24,
No 3,
2011
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"Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry"
Abbas Keramat,
Mohammadali Azadeh,
Mehrdad Mohammadi ,
Hamideh Rostami
International Journal of Electronic Customer Relationship Management,
Vol. 5,
No 2,
pp.111-129,
2011
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"Improving business processes with business process modelling notation and business process execution language : an action research approach"
Abbas Keramat,
Hamid Reza Golian ,
Masoud Afshari Mofrad
International Journal of Business Information Systems,
Vol. 7,
No 4,
2011
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"Churn analysis for an Iranian mobile operator"
Abbas Keramat,
Seyed M S Ardabili
TELECOMMUNICATIONS POLICY,
Vol. 35,
No 4,
2011
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"A Success Framework to Investigate Critical Factors Associated with Implementation of Customer Relationship Management : A Fuzzy ANP Approach"
Abbas Keramat,
Mohamad Sadegh Sangari
International Journal of Customer Relationship Marketing and Management,
Vol. 2,
No 2,
2011
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"Citizen Relationship Management Critical Success Factors: an empirical study of Municipality of Tehran"
Abbas Keramat,
Mohammad Sadegh Saremi ,
Masoud Afshari Mofrad
International Journal of Electronic Government Research,
Vol. 4,
No 4,
pp.322-347,
2011
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"Assessing the impact of information technology on firm performance using canonical correlation analysis"
Abbas Keramat,
Iman Behmanesh
International Journal of Business Information Systems,
Vol. 6,
No 4,
pp.497-513,
2010
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"A Hierarchical Structure to Evaluate Risk Factors of Customer Relationship Management (CRM) Projects"
Abbas Keramat,
Salman Nazari Shirkoohi,
Hanieh Moshki,
Eisa Maleki Berneti
International Journal of Electronic Customer Relationship Management,
Vol. 4,
No 2,
2010
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"A Framework for Investigating Mobile Web Success in the Context of E - commerce : an Analytic Network Process ( ANP ) Approac"
Mona Salehi ,
Abbas Keramat,
S Elli ,
Mona Saleh ,
Hamid Didehkhani
Journal of Computing Science and Engineering,
Vol. 4,
No 1,
pp.53-79,
2010
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"A hierarchical structure to evaluate risk of customer relationship management ( CRM ) projects"
Abbas Keramat,
Salman Nazari Shirkouhi ,
Haniyeh Moshki ,
Iman Maleki Berneti
International Journal of Electronic Customer Relationship Management,
Vol. 4,
No 2,
pp.97-124,
2010
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"The adoption of mobile payment : a descriptive study on Iranian customers"
Abbas Keramat,
Rose Taeb ,
Arad Mousavi Larijani
International Journal of Electronic Customer Relationship Management,
Vol. 4,
No 3,
pp.264-279,
2010
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"A multi-objective genetic algorithm for scheduling optimisation of m job families on a single machine"
Mohammadali Azadeh,
Abbas Keramat,
Afshin Karimi ,
Mohsen Moghaddam
International journal industrial and systems engineering,
Vol. 6,
No 4,
pp.417-438,
2010
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"A process - oriented perspective on customer relationship management and organizational performance : An empirical investigation"
Abbas Keramat,
Hamed Mehrabi ,
Navid Moji
INDUSTRIAL MARKETING MANAGEMENT,
Vol. 39,
pp.1170-118,
2010
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"Adoption of Electronic Payment Services by Iranian Customers"
Abbas Keramat,
Bahar Hadjiha ,
Rose Taeb ,
Navid Mojir
International Journal of Customer Relationship Marketing and Management,
Vol. 1,
No 4,
pp.80-97,
2010
-
"An integrated Delphi/VAHP/DEA framework for evaluation of information technology/information system IT/IS investments"
Mohammadali Azadeh,
Abbas Keramat,
M Jafary Songhori
INTERNATIONAL JOURNAL OF ADVANCED MANUFACTURING TECHNOLOGY,
Vol. 45,
pp.1233-1251,
2009
-
"An integrated multivariate approach for optimisation of IT/IS investment in conventional power plants"
Mohammadali Azadeh,
Abbas Keramat,
Mohsen Jafari Songhori
INTERNATIONAL JOURNAL OF ART & DESIGN EDUCATION,
Vol. 5,
No 1,
pp.84-101,
2009
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"Application of latent moderated structuring LMS to rank the effects of intervening variables on the IT and firm performance relationship"
Abbas Keramat,
Glenn S Dardick ,
Navid Mojir ,
Behdad Banan
International Journal of Applied Decision Sciences,
Vol. 2,
No 2,
pp.167-188,
2009
-
"A hybrid GA - ant colony approach for exploring the relationship between IT and firm performance"
Mohammadali Azadeh,
Abbas Keramat,
Hadi Panahi
International Journal of Business Information Systems,
Vol. 4,
No 5,
pp.542-563,
2009
-
"Customer relationship management and performance, a resource-based view of Iranian internet service industry"
Abbas Keramat,
Abbas Keramat,
Hamed Mehrabi ,
Hamed Mehrabi ,
Mohammad Mousakhani,
Navid Mojir ,
Mohammad Mousakhani
International Journal of Electronic Customer Relationship Management,
Vol. 3,
No 2,
pp.103-120,
2009
-
"Exploring the relationship between use of information technology in total quality management and SMEs performance using canonical correlation analysis : a survey on Swedish car part supplier sector"
Abbas Keramat,
Amir Albadvi
Information Technology & Management,
Vol. 8,
No 4,
pp.443-462,
2009
-
"Customer relationship management activities in e-banking : the case of Iranain banks"
Abbas Keramat,
Esmail Salehi Sangari ,
Mana Farshid ,
Javad Toufighi Zavareh
International Journal of Electronic Customer Relationship Management,
Vol. 3,
No 3,
pp.207-235,
2009
-
"Impact of Information Technology on Iran Distribution Company Performance in View of Organizational Infrastructures"
Abbas Keramat,
Parham Jafari Moghadam Fard ,
Navid Mojir
Journal of Management Sciences,
Vol. 3,
No 12,
pp.98-123,
2008
-
"The adoption of Customer Relationship Management CRM"
Abbas Keramat,
Farzad Toufighi Zavareh ,
A Ellioon ,
Haniye Moshki ,
Sima Sajjadiani
International Journal of Electronic Customer Relationship Management,
Vol. 1,
No 4,
pp.354-373,
2008
-
"Assessing the impact of information technology on firm performance considering the role of intervening variables : organizational infrastructures and business processes reengineering"
Amir Albadvi ,
Abbas Keramat,
Jafar Razmi
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH,
Vol. 45,
No 12,
pp.2697-2734,
2007
-
"Enhancing the availability and reliability of power plants through macroergonomics approach"
Mohammadali Azadeh,
Abbas Keramat,
I Mohammadfam ,
Bijan Jamshidnedjad
JOURNAL OF SCIENTIFIC & INDUSTRIAL RESEARCH,
Vol. 65,
No 11,
pp.873-878,
2006
-
"A Proposal for a Framework of Research Approaches on Information Technology Impacts on Corporate Level Productivity"
Abbas Keramat,
Amir Albadvi
Information Technology Journal,
Vol. 5,
pp.813-822,
2006
-
"توسعه یک سیستم پیشنهاد دهنده محصول"
عباس کرامتی،
روشنک خالقی
Advances in Industrial Engineering،
نسخه 48،
شماره 2،
صفحات:258-280،
1393
-
"ارائه چارجوبی برای ارزیابی و اولویت بندی فاکتورهای ریسک برون سپاری پروژه های فناوری اطلاعات : دیدگاه خبرگان طراحی سیستمهای اطلاعاتی"
عباس کرامتی،
هما صمدی ،
سلمان نظری شیر کوهی
مطالعات مدیریت کسب و کار هوشمند،
نسخه 4،
شماره 11،
صفحات:111-134،
1391
-
"سیستم پیشنهاد گرد هوشمند برای خرده فروشی اینترنتی"
شهاب مسیبیان ،
عباس کرامتی،
وحید خطیبی
مجله بین المللی مهندسی صنایع و مدیریت تولید،
نسخه 23،
شماره 1،
صفحات:2-13،
1391
-
"تحلیل رویگردانی مشتریان، بررسی وضعیت یکی از اپراتورهای تلفن همراه ایران با کمک روش های داده کاوی"
عباس کرامتی،
سید محسن سیدین ،
بابک سهرابی یورتچی
فصلنامه علوم مدیریت ایران،
نسخه 4،
شماره 14،
صفحات:63-92،
1389
-
"رتبهبندی مکملهای IT در فرآیندهای توسعه یک محصول جدید با استفاده از مدلهای هوشمند"
عباس کرامتی،
حسن حاله،
بهداد بنان ،
نوید مجیر ،
علی درخشانی
دانشکده فنی دانشگاه تهران،
نسخه 44،
شماره 1،
صفحات:75-88،
1389
-
"شناسایی و اولویت بندی فاکتورهای ریسک پیاده سازی پروژه مدیریت ارتباط با مشتری در ایران"
عباس کرامتی،
هانیه مشکی ،
سلمان نظری شیرکوهی
پژوهش نامه بازرگانی،
نسخه 51،
شماره 51،
صفحات:199-240،
1388
-
"زیرساختهای سازمانی لازم برای به کارگیری موثر تکنولوژی اطلاعات در شرکتهای تولیدی"
عباس کرامتی
مجله مهندسی مکانیک شریف(شریف سابق)،
نسخه 22،
شماره 34،
صفحات:97-113،
1385
مقالات علمی ارائه شده در همایشها
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"Efficiency Evaluation of Bank Branches by Two-Stage Network Data Envelopment Analysis Approach Consistent with the conditions of Iranian banks"
Sajad Akbari,
Mohammadali Keramati,
Jafar Heydari,
Abbas Keramat
4th International Conference on Management, Entrepreneurship and Economic Development,
2018
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"A Business Intelligence Architecture To Monitor And Analyze National Science And Technology Developments"
Abbas Keramat,
Vahid Khatibi
ICTMS 16,
2016
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"Addressing churn prediction problem with Meta-heuristic Machine learning, Neural Network and data mining techniques: a case study of a telecommunication company"
Rouhollah Jafari-marandi,
Abbas Keramat
International Conference on Software Engineering,
2015
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"QFD application in training service development by Kano fuzzy approach"
Arash Apornak,
Zahra Farzpour,
Abbas Keramat
11th IIEC,
2015
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"Supplier selection"
Meisam Nasrollahi,
Abbas Keramat,
M Ehdi Hakimi Asl,
Alireza Hakimi Asl
11th IIEC,
2015
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"SOM as a means to extract visitors preference in a webpage clustering task"
Abbas Keramat,
Rouhollah Jafari-marandi
IIEC2014,
2014
-
"Effects of IT on Firm performance"
Abbas Keramat,
Azadeh Naderi
IIEC2014,
2014
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"Evaluating of the CRM Readiness Assessment Criteria using a Fuzzy AHP Approach"
وحیده نرجسی,
Abbas Keramat,
ف هالک,
امیر پورساعی
International Industrial Engineering Conference,
2013
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"ENHANCEMENT OF IRANS ENERGY INDUSTRY BASED ON AN IT MATURITY"
Abbas Keramat,
فاصمه سلیمانی امیری
11th International Conference on Sustainable Energy Technologies (Set-2012,
2012
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"a flexible neural network–fuzzy mathematical programming approach for optimum estimation of cellular phone subscription in uncertain and non-linear markets"
Mohammadali Azadeh,
Abbas Keramat,
Fariba Asgarian,
Mohammad Sheikhalishahi
International Conference Proceedings of ICTIME,
2012
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"IT maturity Relational maturity and firm performance in Irans Electric Industry"
Mohammadali Azadeh,
مسعود افشاری,
Abbas Keramat
10th International Conference on Sustainable Energy Technologies,
2011
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"The Intervening Role of Infrastructures in E-Learning Performance"
Abbas Keramat,
مسعود افشاری مفرد
Digital Enterprise and Information Systems DEIS 2011,
2011
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"An Integrated Model of Technological and Behavioral Perspectives for Household Internet Adoption: An Empirical Study on Iranian Communities"
وحید خطیبی,
شیما محبی,
Abbas Keramat
Digital Enterprize and Information Systems DEIS 2011,
2011
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"Investigating the Correlation between Customer Retention Programs of CRM and Customer Retention in E-Banking Context"
علیرضا نیلی,
Abbas Keramat
Digital Enterprize and Information System DEIS 2011 CCIS 194 2011,
2011
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"A Proposal Framework for investigating the impact of customer relationship management on customer retention in e-commerce"
Abbas Keramat,
علیرضا نیلی
International Conference on Industrial Engineering and Operations Management,
2011
-
"A Proposal Framework for Evaluating Risks of Information Technology Outsourcing"
Abbas Keramat,
هما صمدی,
سلمان نظری شیر کوهی
International Conference on Industrial Engineering and Operations Management,
2011
-
"A structured methodology for Information Systems Outsourcing Decisions using Fuzzy MCDM"
سینا میری نرگسی,
Abbas Keramat,
سلمان نظری شیر کوهی,
ایوب انصاری نژاد
International Conference on Industrial Engineering and Operations Management,
2011
-
"A Proposed Classification of Data Mining Techniques in Credit Scoring"
Abbas Keramat,
نیلوفر یوسفی
International Conference on Industrial Engineering and Operations Management,
2011
-
"Operator assignment in CMS using Fuzzy AHP-TOPSIS and simulation approach"
Mohammadali Azadeh,
سلمان نظری,
Abbas Keramat,
لقمان حاتمی
7th International Industrial Engineering Conference,
2010
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"A Proposal Framework for Investigating Website Success: ANFIS Approach"
مونا صالحی,
حمید دیده خانی,
Abbas Keramat
2010 Seventh International Conference on Information Technology,
2010
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"AN INTELLIGENT METHOD TO PRIORITIZE INVESTMENT IN IT AND NPD RESOURCES"
Abbas Keramat,
Mohammadali Azadeh,
بهداد بنان,
نوید مجیر,
ایمان بهمنش
AUS-ICMS 10,
2010
-
"ارائه چارچوبی برای راهکارهای مدیریت دانش و تاثیر آن بر کیفیت خدمات مشتری"
محمدصادق سنگری،
مهدی غفاری قهرودی،
عباس کرامتی،
سلمان نظری شیرکوهی
سومین کنفرانس بین المللی مدیریت، حسابداری و اقتصاد دانش بنیان،
1396
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"کیفیت امتیازها در رویکرد ارزیابی 360 درجه"
حسن ناهید،
عباس کرامتی
کنفرانس بین المللی ابزار و تکنیک های مدیریت،
1393
-
"تاثیر مدیریت دانش بر ایجاد ارزش در اداره پلیس تهران"
آرش اپرناک،
زهرا فرض پور،
عباس کرامتی،
رضا صادقی پور
ششمین کنفرانس مدیریت دانش،
1392
-
"ارائه چارچوبی برای بررسی تاثیر جبران خدمت بر رضایتمندی مشتریان در بانکداری الکترونیک"
هلیا عابدی،
عباس کرامتی،
فرنوش اطردی،
مریم رودنشین
نخستین کنفرانس ملی توسعه مدیریت پولی و بانکی،
1392
-
"محاسبه میزان وفاداری مشتریان با استفاده از روش RFM"
سید مهدی رضایی نیا،
عباس کرامتی
کنفرانس داده کاوی ایران،
1391
-
"تصمیم گیری محافظه کارانه کمی در استراتژی رقابتی مجموع صفر"
محمد امین کریمی،
عباس کرامتی
هفتمین کنفرانس بین المللی برنامه ریزی استراتژیک،
1389